Your Customer can directly log the complaint on the Web with their login ID. They can also get updates and alerts of every complain status. They can get all analytic reports of total Complaints.
You can manage Progresses like Repair, Replacement, Outsource Working, Half done, New Parts requirement of every Complaint. Your Customer get updates of every Complain which they have registered.
Get notifications for pending of every Complaint Progress. System will predict you the closing of every Progress like replacement, repair or new Parts requirement on time. So you could complete all your pending complaint on time, and get a more customer's satisfaction.
Software suggest you customer charges in case of outsourced work. It also gives Comparison reports of a Outsourced work cost and Customer charges. It collects information like pending repair and replacement.
If you have a support team then this is a fantastic and time saving feature for you. Software can automatic manage complaint allotment in a team and keep manage queue of every support executive.
Software monitor the busyness of executives and try to keep free a senior executive for upper level problem.
Yes we know the value of feedback. Software gives report of every complaint's feedback, and it helps to improve your services and customer relations.
We offer the best possible value in terms of specifications, features and built-technology. Complainmanager.com covers all latest technique of cloud computing and software automation.
Price: 6000/- *
Next year Renewal: 250/- per month.
Licensee: 5 Users
Price: 18000/- *
Next year Renewal: 400/- per month. Licensee: 10 Users
Price: 44000/- *
Next year Renewal: 1150/- per month. Licensee: 50 Users
* Prices are exclusive of all taxes. You have 30 days payment return policy. If you are not satisfied, then you will get your money back. ** Scalable User Cost 1000 + Tax and 300 + Renewal.. *** Extra Chargeable work, depends on nature of a Job.